We take great care to ensure that our products are accurately described and meet the high standards that our customers have come to expect.Due to the nature of our products we cannot accept returns or exchanges for non-quality issues. Please carefully confirm the details of your order before purchasing.
We strive to provide our customers with the best possible products and services. While we do not generally offer refunds, we are committed to working with our customers to resolve any issues they may have with our products. If a customer experiences a problem with one of our products, we encourage them to reach out to us for assistance. If we are unable to resolve the issue to the customer's satisfaction, we may consider offering a refund under the following conditions:
- The customer has provided clear and detailed information about the issue they are experiencing.
- The customer has attempted to resolve the issue with our support team but has been unable to do so.
- The customer has returned the product to us in its original condition, and we have verified that it is defective.
- We believe that by working closely with our customers and taking a thoughtful approach to refunds, we can ensure that everyone has a positive experience with our company.
Remember these things:
1. Please send an email to marketing04@yolopark.com quickly to let us know your return.
2.To complete your return, we need an order number or proof of purchase and appropriate reasons for the return in the email to ensure that your return is properly processed.
3.It takes up to 7 business days to process from the date the item is delivered to our warehouse.
4.The refund will be issued in the same payment method.
Items must be unworn, unused, and have original tags and packaging returned.
We are not responsible for any return packages that may be lost or stolen during shipping. Please keep your postage proof and/or return tracking number when sending your return.
You must report damaged, defective, or incorrect items within 7 days of delivery.
Based on credible concerns about potential fraud, we reserve the right to delay refunds until the item is actually received.