Thank you for visiting and shopping at Yolopark!
Following are the terms and conditions that constitute our Shipping Policy.
We are currently able to deliver to the following countries:
- South East Asia: Singapore, Malaysia, Indonesia, Thailand, Philippines, Vietnam
- North America: United States of America, Canada
- Europe: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Switzerland, United Kingdom, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxemburg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
- LATAM: Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Uruguay, Venezuela, and Mexico.
Shipping charges for your order will be calculated and displayed at checkout.
We use the pre-order method for certain products. Generally, after you place an order, you need to wait 1-3 months for delivery. Some products are in the form of cash on delivery. The shipping fee is not included in the pre-sale price, but will be added to the final invoice. If you have any questions about product prices or shipping costs before placing an order, please feel free to contact us. at email@example.com
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Yolopark is not responsible for these charges if they are applied and are your responsibility as the customer.
Please note that the shipping cost might be changed later due to the shipping company's revision of fares etc.
Shipment processing time& delivery estimates
All orders are aimed to be processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Due to multiple factors, orders shipped to their destination may take 1-15 business days from the date of shipment (excluding pre-sale products).
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.